I learned a hard lesson yesterday. THIS (above) is a toy. The stairs are NOT toys to be scratched upon. I got yelled at by my Lap Lady and Tall Man! I was so upsetted I hid under the dinning room table until they both came and coaxed me out on their own. I do not handle yelling well at all I get REALLY upset when humans raise their voices. Luckily my Lap Lady doesn't stay mad long at all and she often "covers for me" when I make mistakes and scratch the wrong things or steal stuff.